Unfortunately you may be paying a premium for your Pixel Phone from Google but it doesn’t mean that you have the right to sell it on to someone else!
Yes, it seems that at least 200 ex-owners of the Google Pixel have now found that they have been digitally locked out of their Google Account simply for selling on their Google Pixel Phone to another person.
Why Did Google Lock their Accounts?
It seems that as part of Google’s Terms of Service/Use for the Pixel range of devices you are not allowed to resell the device to another party. Since the users were in a breach of these terms their accounts were immediately locked, effectively killing their accounts even though they may be using another Android device as a replacement.
What does this sound like?
Well to the everyday joe public like you and me it seems to sound like Google don’t actually sell you their high priced device but they maintain ownership and only let you be custodian to that device and just like having a leased vehicle, like Leo Laporte leases his Tesla automobile but claims to have purchased it (sorry Leo, it’s called long term rental), you are responsible for maintaining that device but you can’t sell it on, you can use it, pay for repairs if necessary and pay the cost of use over the year or two that you use it but don’t you dare sell that Lemon vehicle some sucker and don’t you dare sell that phone to some sucker either.
Would I Purchase a Google Pixel?
If I wasn’t an Apple Apologist and fan boy and of course Google made it abundantly clear before you enter into a purchase that you cannot resell your device and that if you do then they will effectively kill your Google Account then I would maybe have purchased one if I had no intentions of reselling or giving someone the phone.
If I had purchased one and I heard that people were getting punished punitively by Google for selling a phone that they had decided was not what I wanted and it was outside the return period then I would make a point of purchasing a device from Apple or a Windows based phone and then sell the product or give it to someone else as soon as Google Locked my account I’d file a class action against Google for the punitive punishing me as a user for daring to not liking their product.
This was first reported by Dansdeals.com earlier this week.
Google does a little bit of a backpeddle…
Google have decided to throw a lifeline to those that felt that they lost access to photographs and documents that they dearly loved by clarifying and saying that the permanent blocking of accounts that resell their Google Pixel Phone is only done until the seller can verify that they were not a ‘commercial reseller’ after which they would unlock their accounts but remove any of the beneficial features of ownership that were given to the owner.
Still, surely they can tell an account that is opened purely to “buy and resell” a Pixel device just by looking for any files or features or any usage that was made of the device. Commercial resellers don’t spend their time taking photographs with the device, they don’t spend time making phone calls and they don’t have purchased app’s on their Google Account.
Come on Google, don’t backpeddle with such a weak-assed excuse. You tried to punish people that didn’t like your phones in the most awful way. Shame on you Google, Shame on you! I wonder what Google Apologists like Leo Laporte and Professor Jeff Jarvis will say or will they even mention it or will they continue to focus on how unfair it is that Hillary Clinton was not elected President on a show a Google on the TWiT.TV network This Week In Google is live every Wednesday at about 1pm to 1.30pm.